Go to our FIND STORES page to locate a M·A·C Cosmetics store near you. M·A·C Cosmetics are also available online at edgars.co.za. M·A·C Pro Members can purchase M·A·C Cosmetics online with their discount by emailing us.

We are always in search of bright, energetic individuals to represent us. To enquire about artistry positions in stores nationwide, please visit careers.

While M·A·C offers advanced classes for professional artists in select cities in South Africa, we do not have courses for aspiring artists.

For a Makeup Artist position within a department store that carries M·A·C Cosmetics, please enquire with the Human Resources department of the store and indicate your preference to work at the M·A·C counter.

For a Makeup Artist position in a M·A·C store, you may also enquire with the Store Manager directly. To find address and phone number information for stores in your area, go to Find Stores.

BOOK AN APPOINTMENT

M·A·C Cosmetics offers makeup consultations at all of our M·A·C counter locations. Consultations offer you the opportunity to work directly with our highly trained M·A·C Artists. Go to our Find Stores page to locate a M·A·C store near you.

OUR BACK TO M·A·C PROGRAM

For over 30 years, Back-To-MAC, our sustainability initiative has recycled or recovered your used product packaging and, where possible, given the old plastic a second life. What cannot be recycled is converted to energy. Done with your MAC products? Return your clean, empty products in-store to recycle.

You can view your order status at Track My Order page , or access your order status and history by signing in to your account. Visit dawnwing.co.za and enter E followed by your order number in the TRACK MY ORDER section. e.g. E123456789. You can also reach us at the link: Customer Service or by calling us on +27104425267.

At this time we offer free refunds and exchanges on foundation products only. If for any reason you are not completely satisfied with your M·A·C  purchase, simply return the unused portion and we will remit your account for the full amount of the purchase or exchange for another item. For non-foundation products, we offer free returns and exchanges on unused items only.
For items purchased in store, the item must be returned directly to the store from which the item was purchased. Proof of purchase will be required.

If you wish to return or exchange an item purchased through maccosmetics.co.za, please click here for step-by-step directions. Please note that Gift Cards and eGift Cards cannot be returned or exchanged.

maccosmetics.co.za is unable to accept orders to be shipped to destinations outside of the Republic of South Africa. We apologize for any inconvenience. Please visit our INTERNATIONAL STORE LOCATOR.

Call us on +27 10 44 25 267 within an hour of placing your order and we’ll do our best to accommodate you.

If your online order is not as expected, contact us for assistance or call us on +27 10 44 25 267.

If you received damaged merchandise, please retain the box, packaging and all contents, and contact us as soon as possible for assistance or call us on +27 10 44 25 267.

When an exchange is requested, it is completed in two steps:

1) A credit is issued for the item(s) returned.

2) A new order is processed for the item(s) requested in exchange.

Two transactions will be posted to your account: a credit for the returned item(s) and one charge for the item(s) requested in exchange. While both transactions are processed in our systems at the same time, please note that the issuing bank/credit card company may take up to 10 business days to post the credit to your account.

Decisions to discontinue or introduce a product or size are made in response to consumer preferences and purchasing patterns throughout the country. Contact us and one of our consultants will happily help you find a new favourite.

For assistance in locating a discontinued product for purchase, please contact us or chat live with one of our artists Monday – Friday between 9AM – 4PM. A member of our team will be happy to assist you, if at all possible.

Go to our email submission form Or call us on +27 10 44 25 267..